Refund Policy

At Bloxb.com, we strive to ensure a seamless and satisfactory shopping experience for all our customers. We provide instant delivery of in-game items and offer 24/7 customer service support. If you have any questions or concerns regarding our refund policy, please contact us at [email protected].

Eligibility for Refunds:

Instant Delivery Issues: If you encounter any issues with the instant delivery of your purchased items, please contact our support team immediately. We will investigate the issue and, if necessary, process a refund.

Incorrect Items: If you receive an incorrect item that does not match your order, please notify us within 24 hours of delivery. We will arrange for the correct item to be delivered or issue a refund.

Non-Delivery: In the unlikely event that you do not receive your purchased items, please contact our support team within 48 hours of your purchase. We will verify the transaction and, if necessary, issue a refund.

Non-Refundable Situations:

Change of Mind: We do not offer refunds for change of mind after the purchase has been completed and the item has been delivered.

Account Issues: We are not responsible for issues related to your game account, such as bans, suspensions, or account restrictions, and do not offer refunds in these situations.

Refund Process:

Contact Support: Reach out to our support team at [email protected] with your order details and a description of the issue.

Investigation: Our team will investigate your claim and may request additional information or documentation.

Refund Approval: If your claim is approved, we will process the refund to your original payment method within 7-10 business days.

Note: Refunds will only be issued to the original payment method used for the purchase.

For any further questions or assistance, please do not hesitate to contact us at [email protected]. Our team is available 24/7 to assist you.